Retail Sales – Part Time
Lowe's Companies, Inc. · Lubbock, TX · 1 mo ago
Customer Service$86/hrPart-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, navigation, cookie, application instructions. Must preserve all substantive info.
We need to parse the posting.
Content:
- Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges."
- "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits."
- "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services."
- "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned"
- "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation"
- "Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)"
- Then some community encouragement: "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team."
- Travel Requirements: "This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores."
- Working Conditions: "Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker."
- About Lowe's (two paragraphs repeated). This is company description; maybe we can include as "About the role"? Actually "About the role" is a heading we can use for description of role. The posting includes "Your Impact at Lowe's" and "How We Support You" and "Your Day at Lowe's". Those could be considered "About the role". We need to decide sections.
We have to include sections only when posting has real specific content. We have content for:
- About the role: could combine "Your Impact at Lowe's", "How We Support You", "Your Day at Lowe's". That's substantive.
- Responsibilities: "Key Responsibilities" list.
- Requirements: Minimum Qualifications.
- Qualifications: Preferred Qualifications.
- Skills: maybe we can extract from qualifications? But we have no explicit skills section; we could combine qualifications into Skills? But we have separate sections for Qualifications and Skills. The instruction says use headings for those categories if content exists. We have Minimum Qualifications and Preferred Qualifications. Could treat Minimum as "Requirements" and Preferred as "Qualifications". Skills maybe not explicitly listed; we could omit Skills section if no specific skill list beyond qualifications. However we could treat "Bi-lingual skills" etc as skills. But better to follow instruction: include a section only when posting has real specific content for it. There's no explicit "Skills" bullet list; but we could infer skills from qualifications. However to be safe, we could omit Skills section.
- Benefits: we have benefits described in "How We Support You": health insurance, tuition assistance, 401(k) match, ESPP, 10% discount, Track to the Trades. Also link to benefits. That's substantive.
- Pay: posting mentions "competitive pay" but no specific rate. It says "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." That's vague; not a specific number. According to instruction: do NOT include Pay section unless posting actually states them (specific). Since no specific pay, we should omit Pay section.
- Schedule: posting mentions part-time or full-time flexibility? It says "Whether you need a part-time position or a place to plant yourself and grow". Also "flexible schedules" mentioned. No specific schedule details. So we should omit Schedule section unless specific. Not specific, so omit.
- Travel Requirements: we have travel info. Could be under a separate heading? Not in list of allowed headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Travel info could be placed under About the role or Responsibilities? Probably About the role includes travel? But we could include a short paragraph under About the role. However we must not create extra headings. So we incorporate travel info into About the role or Responsibilities? Travel is not a responsibility but a condition. Could go under About the role as part of "How We Support You"? Not exactly. Maybe we can add a short paragraph under About the role covering travel and working conditions. But we have Working Conditions section not in allowed headings; we could incorporate into About the role as well.
Thus we will produce sections:
About the role
with paragraphs covering impact, support, day, departments, travel, working conditions.Responsibilities
with- list of responsibilities.
Requirements
with- list of minimum qualifications.
Qualifications
with- list of preferred qualifications.
Benefits
with- list of benefits. We must not repeat job title. Must not include boilerplate like EEO, legal, navigation, cookie, application instructions. Must preserve all substantive info. Must not invent or summarize away detail. Must not create sections with filler like "commensurate with experience". We have none. We need to ensure we keep all substantive info: Let's extract. From "Your Impact at Lowe's": "As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." From "How We Support You": "Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." From "Your Day at Lowe's": "As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." Travel Requirements: "This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." Working Conditions: "Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." Community encouragement: "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." We could incorporate community encouragement into About the role as well. Now Responsibilities list: Let's parse the "Key Responsibilities" paragraph: "Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned" We need to split into sensible items. The text seems missing punctuation; we can separate by verbs. Potential list: - Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. - Assist customers with locating and handling merchandise. - Down stock merchandise by looking for empty areas on shelves and
- list of preferred qualifications.
- list of minimum qualifications.