Retail Sales Manager Full Time

Major Activities

• Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Model and coach best-in-class Customer Experience and ART of Selling behaviors.
• Provide MOD coverage, maintain floor leadership, service standards, and operational continuity.
• Ensure accurate and efficient use of POS and Self-Checkout systems.
• Oversee Balloons business, birthday party operations, and other in-store programs and events.
• Promote and enroll customers in the Loyalty Rewards Program.
• Champion MCC/Extend services (US only).
• Drive sales and operational excellence in the Knit & Sew Shop.
• Support Custom Framing operations.
• Train, coach, and develop team members.
• Partner in maintaining strong Asset Protection practices.

Minimum Type of Experience Required

• 3+ years retail leadership experience.

Work Environment

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch.
• Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
• Ability to climb ladders or step stools to stock and retrieve products.
• Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Work hours include nights, weekends, and early mornings.

Other Duties As Assigned

Additional responsibilities as assigned by management.

Total Base Pay Range

$14.00 - $17.50

Work Location

CIN-WATERSTONE, OH

Work Hours

Nights, weekends, and early mornings.

Applicants in the U.S. Must Satisfy Legal Requirements

Federal, state, and local legal requirements of the job.

Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together. Michaels is committed to the full inclusion of all qualified individuals.