Retail - Sales Manager/Department Manager (Bench) - Full-time
Michaels Stores · St Paul, MN · 1 mo ago
Business Development$14–$19.6/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We need to parse the posting.
Content:
- Store - MSP-MAPLEWOOD, MN (maybe location)
- The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
- Major Activities (list of duties)
- Other Duties As Assigned
- Minimum Type of Experience Required: 3+ years retail leadership experience
- Work Environment (list of abilities)
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
- Total Base Pay Range For This Position $14.00 - $19.60 This position may be eligible for overtime compensation in accordance with state and local laws.
- At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
- Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
- Michaels is an Equal Opportunity Employer... (EEO boilerplate) remove.
- Also mention reasonable accommodations etc. That's EEO/legal boilerplate; remove.
We need sections: About the role (maybe intro paragraph), Responsibilities (list of major activities), Requirements (experience required), Qualifications (maybe work environment abilities?), Skills (maybe not explicit), Benefits (benefits description), Pay (pay range), Schedule (maybe work hours include nights, weekends and early mornings). Also location maybe not needed.
We must not create sections with filler like "commensurate with experience". We have actual content for each.
Let's extract:
About the role: The first paragraph(s) describing role: "The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution."
Responsibilities: The list under Major Activities (each bullet). Also maybe "Other Duties As Assigned" but that's generic; we can include as part of responsibilities but it's vague. Might include but it's not specific; we could omit as it's not substantive. Better to include only the major activities list.
Requirements: Minimum Type of Experience Required: 3+ years retail leadership experience.
Qualifications: Work Environment abilities list (physical demands). Could be considered qualifications. Or we could treat as Qualifications.
Skills: Not explicitly listed; maybe we can omit Skills section if no specific skills.
Benefits: The paragraph about benefits.
Pay: Total Base Pay Range For This Position $14.00 - $19.60 plus overtime note.
Schedule: Work hours include nights, weekends and early mornings.
Also location: Store - MSP-MAPLEWOOD, MN maybe we can include as a short p under About the role? Not a heading. Could be included as location info.
We must not repeat job title as heading. So no
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We need to parse the posting.
Content:
- Store - MSP-MAPLEWOOD, MN (maybe location)
- The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
- Major Activities (list of duties)
- Other Duties As Assigned
- Minimum Type of Experience Required: 3+ years retail leadership experience
- Work Environment (list of abilities)
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
- Total Base Pay Range For This Position $14.00 - $19.60 This position may be eligible for overtime compensation in accordance with state and local laws.
- At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
- Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
- Michaels is an Equal Opportunity Employer... (EEO boilerplate) remove.
- Also mention reasonable accommodations etc. That's EEO/legal boilerplate; remove.
We need sections: About the role (maybe intro paragraph), Responsibilities (list of major activities), Requirements (experience required), Qualifications (maybe work environment abilities?), Skills (maybe not explicit), Benefits (benefits description), Pay (pay range), Schedule (maybe work hours include nights, weekends and early mornings). Also location maybe not needed.
We must not create sections with filler like "commensurate with experience". We have actual content for each.
Let's extract:
About the role: The first paragraph(s) describing role: "The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution."
Responsibilities: The list under Major Activities (each bullet). Also maybe "Other Duties As Assigned" but that's generic; we can include as part of responsibilities but it's vague. Might include but it's not specific; we could omit as it's not substantive. Better to include only the major activities list.
Requirements: Minimum Type of Experience Required: 3+ years retail leadership experience.
Qualifications: Work Environment abilities list (physical demands). Could be considered qualifications. Or we could treat as Qualifications.
Skills: Not explicitly listed; maybe we can omit Skills section if no specific skills.
Benefits: The paragraph about benefits.
Pay: Total Base Pay Range For This Position $14.00 - $19.60 plus overtime note.
Schedule: Work hours include nights, weekends and early mornings.
Also location: Store - MSP-MAPLEWOOD, MN maybe we can include as a short p under About the role? Not a heading. Could be included as location info.
We must not repeat job title as heading. So no Sales Manager
. Use headings for sections.
We need to output only HTML fragment, no /. Use for each section heading. Use - for lists. Use
for prose.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep each duty exactly as written? We can keep the sentences but maybe we need to keep them as list items. The original major activities list is a paragraph with sentences separated by periods but no bullet formatting. We need to turn each into
- . Must preserve the content exactly (maybe minor punctuation). Let's extract each activity:
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
- Oversee Balloons business, birthday party operations, and other in-store programs and events
- Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
- Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
We need to keep them exactly as in text. Ensure we don't lose any.
Work Environment abilities list: we need to preserve each ability sentence.
List:
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
- Ability to climb ladders or step stools to stock and retrieve products.
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
- Ability to work in a fast-paced environment with frequent customer interactions.
- Work hours include nights, weekends and early mornings
Note: The last one about work hours could be schedule; but it's under Work Environment. We'll separate schedule.
We need to keep the exact phrasing.
Now Benefits paragraph: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com"
We need to keep that.
Pay: "Total Base Pay Range For This Position $14.00 - $19.60 This position may be eligible for overtime compensation in accordance with state and local laws."
Schedule: maybe we separate "Work hours include nights, weekends and early mornings." Also maybe mention that it's part of work environment but we can put under Schedule.
Now About the role: include location? Could add a short p: "Store - MSP-MAPLEWOOD, MN". Then the role description paragraphs.
We must not repeat job title as heading. So we can have
About the role
then Store - MSP-MAPLEWOOD, MN
then The Sales Manager leads...
etc.
Now we need to ensure we don't include boilerplate like EEOC etc. Remove.
Now produce HTML.
Let's craft:
About the role
Store - MSP-MAPLEWOOD, MN
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
Responsibilities
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
- Oversee Balloons business, birthday party operations, and other in-store programs and events
- Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
- Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Requirements
3+ years retail leadership experience
Qualifications
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
- Ability to climb ladders or step stools to stock and retrieve products.
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
- Ability to work in a fast-paced environment with frequent customer interactions.
Benefits
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to
- for lists. Use
for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep each duty exactly as written? We can keep the sentences but maybe we need to keep them as list items. The original major activities list is a paragraph with sentences separated by periods but no bullet formatting. We need to turn each into
- . Must preserve the content exactly (maybe minor punctuation). Let's extract each activity:
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
- Oversee Balloons business, birthday party operations, and other in-store programs and events
- Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
- Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
We need to keep them exactly as in text. Ensure we don't lose any.
Work Environment abilities list: we need to preserve each ability sentence.
List:
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
- Ability to climb ladders or step stools to stock and retrieve products.
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
- Ability to work in a fast-paced environment with frequent customer interactions.
- Work hours include nights, weekends and early mornings
Note: The last one about work hours could be schedule; but it's under Work Environment. We'll separate schedule.
We need to keep the exact phrasing.
Now Benefits paragraph: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com"
We need to keep that.
Pay: "Total Base Pay Range For This Position $14.00 - $19.60 This position may be eligible for overtime compensation in accordance with state and local laws."
Schedule: maybe we separate "Work hours include nights, weekends and early mornings." Also maybe mention that it's part of work environment but we can put under Schedule.
Now About the role: include location? Could add a short p: "Store - MSP-MAPLEWOOD, MN". Then the role description paragraphs.
We must not repeat job title as heading. So we can have
About the role
thenStore - MSP-MAPLEWOOD, MN
thenThe Sales Manager leads...
etc. Now we need to ensure we don't include boilerplate like EEOC etc. Remove. Now produce HTML. Let's craft:About the role
Store - MSP-MAPLEWOOD, MN
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
Responsibilities
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
- Oversee Balloons business, birthday party operations, and other in-store programs and events
- Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
- Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Requirements
3+ years retail leadership experience
Qualifications
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
- Ability to climb ladders or step stools to stock and retrieve products.
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
- Ability to work in a fast-paced environment with frequent customer interactions.
Benefits
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to