Retail Sales Manager

About the role

Lead daily retail operations in a student-focused music and arts environment. Oversee sales performance, merchandising, and customer experience while supporting growth in private lessons and instrument rentals.

Responsibilities

• Coach, motivate, and develop the in-store sales team.
• Ensure strong merchandising standards and customer-facing service.
• Build relationships with parents, students, and educators to strengthen retention and referrals.
• Partner with school service representatives to expand community outreach.
• Analyze sales metrics to identify opportunities and drive results.
• Execute promotions and support revenue growth initiatives.
• Maintain operational excellence and model a collaborative, education-driven culture.

Qualifications

• Proven leadership in retail sales and team development.
• Strong analytical skills for tracking performance metrics.
• Customer-focused mindset with excellent communication and relationship-building.
• Ability to coordinate merchandising, promotions, and day-to-day operational execution.
• Commitment to supporting student and family engagement.