Retail Sales Manager

About the role

The Retail Sales Manager plays a key role in the dealership. They are responsible for driving business success by managing the accounting, operations, compliance, and shrink and profitability through the highest standards of integrity and ethics.

Responsibilities

• Drive the business to success by delivering metrics and achieving success on the leaderboard
• Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer's outdoor lifestyle
• Demonstrate safe practices and procedures in store by adhering to company standards
• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress
• Recruit and hire qualified associates adhering to established pay guidelines
• Evaluate, coach, counsel and train associates for success
• Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms
• Involvement in the creation of schedules which are geared to meet customers' needs
• Involvement in the community to promote the brand and stay informed concerning competitors

Requirements

• Bachelor's Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience
• Minimum of 21 years of age
• Outstanding oral and written communication skills
• Leadership and interpersonal skills required to interact with all levels of the company
• Excellent planning and organizing skills
• Able to coach direct report
• Occasional overnight travel may be required
• Proficient computer skills to be able to maneuver in a windows-based environment
• Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis
• Able to work a flexible schedule to meet the needs of the business
• Demonstrate ethical and honest behavior in day-to-day interactions and business decisions
• Able to work with up to 25 lbs. and/or move up to 50 lbs. with assistive devices
• Periods of standing, stooping, crawling, and bending

Qualifications

• Ability to work a flexible schedule to meet the needs of the business
• May hold up to 25 lbs. and/or move up to 50 lbs. with assistive devices
• Periods of standing, stooping, crawling, and bending

Skills

• Core discipline of foundational excellence
• Flexible and able to react to the needs of the business
• Seasonal merchandising strategies
• Customer interaction and coaching
• Computer proficiency in a Windows-based environment

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities

Pay

A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $65,000 - $90,000 or more. This is a variable pay role with uncapped variable pay. In addition to competitive pay, we offer:

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities

Schedule

Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!

Part-time associates are offered access to dental & vision coverage!