Retail Sales Manager-AQ

About the role

Aqua Quip, a leader in aquatic luxury and outdoor leisure, became part of Leslie’s in January 2019. We specialize in installation, service, repair, and maintenance across pools, spas, BBQs, outdoor kitchens, hearth, saunas, and backyard accessories. The Sales Manager will drive growth and profitability by executing the company vision in customer-facing areas and coaching teams at all levels. This role also involves contributing to long-term growth strategies and company vision as a member of the leadership team.

Responsibilities

• Develop revenue and expense goals with direct P&L accountability.
• Direct accurate budget projections and enforce budget accountability at each location.
• Ensure price integrity across the company based on sales and margin goals.
• Account for new or refined products, services, and showroom locations to drive growth and profitability.
• Plan, coordinate, and execute promotional and marketing activities and special events.
• Contribute to weekly evaluation and reporting of key indicators to improve efficiencies and performance in sales.
• Promote sales and service growth through team training, feedback, and motivation.
• Assist in recruiting, hiring, and developing team members and making termination decisions.
• Direct the performance review process.
• Coach teams on decision-making skills and learning from mistakes.
• Ensure adequate training on company policies, procedures, and standards for all department members.
• Account for the professional appearance of all showrooms and employees.
• Ensure adequate inventory levels and the integrity of inventory valuation at each location.
• Conduct routine inspections and evaluations of business units to identify areas needing attention, process reinforcement, or redesign, and necessary personnel development.
• Facilitate effective communication for positive results between departments.
• Participate in strategic planning and company goal setting as a member of the leadership team, including KPIs for store managers.
• Facilitate standardized sales processes across all large-ticket categories and standardized training schedules.
• Oversee, develop, and facilitate internal team web chat and web store services, including identifying new revenue opportunities.

Qualifications

• Expertise in Aqua Quip products and services.
• Strategic and visionary with the ability to make sound, well-informed decisions.
• Understands and can instruct teams about company procedures and policies.
• Strong verbal and written communication skills; communicates clearly and effectively.
• Self-starter able to establish priorities, work independently, and meet deadlines.
• Team-oriented; able to work with a variety of people, including management, team members, and internal/external customers.
• Proficient with company software, including Evosus, MS Office, and HubSpot.
• Ability to recruit, coach personnel, and motivate team members.
• Multi-unit leadership experience.
• Projects a professional image in accordance with company standards.
• Consistent daily showroom operations.
• On-budget results.
• Demonstrated teamwork within departments.
• Team members’ understanding and commitment to the company’s core values.
• Revenue growth across all key product categories.

Pay

Base salary range: $100,000 – $130,000. Compensation within the range is determined by education, experience, knowledge, skills, internal equity, and alignment with market data.