Retail Sales - Lingerie - Twelve Oaks Mall

About the role

As a Lingerie Salesperson, you will be passionate about fashion, fit, and styling, understanding how these elements enhance customer confidence and comfort. You will build a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.

Responsibilities

• Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance (training provided).
• Build lasting relationships with customers by providing personalized service and honest feedback.
• Achieve sales goals in-store and digitally using tools like text and social media.
• Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
• Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.

Requirements

• Excellent communication and people skills, with the ability to connect with customers and contribute to a positive team environment.
• Empathy, sensitivity, and body positivity to provide a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
• Self-motivation and a strong drive to achieve sales goals.
• Strong interest in using networking and technology to drive sales.
• Skilled in organization and prioritizing multiple tasks in a fast-paced environment.
• Willingness to work a flexible schedule based on business needs.

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

Hourly pay range: $14.00 - $14.00 (varies by location, job-related knowledge, skills, and experience).

Commission varies based on merchandise sold: 3% to 14.5% for apparel, shoes, and accessories; 3% for Beauty and Men’s Fragrance sales roles. This position may also be eligible for performance-based incentives/bonuses.

Benefits

• Medical, vision, and dental insurance.
• Retirement and 401k options.
• Paid Time Away (PTO), holidays, and life/disability insurance.
• Merchandise discount and Employee Assistance Program (EAP) resources.

Eligibility requirements may apply based on location, job level, classification, and length of employment.