Retail Sales - Lingerie - Phipps Plaza

About the role

A Lingerie Salesperson provides personalized bra-fitting expertise and styling guidance to build lasting customer relationships both in-store and digitally.

Responsibilities

• Conduct bra fittings by measuring customers and recommending appropriate sizes, fits, and styles.
• Build loyal customer relationships through personalized service and honest feedback.
• Achieve sales goals in-store and online using tools like text messaging and social media.
• Stay current on fashion trends and product knowledge through Nordstrom and brand-provided training.
• Collaborate with the team to keep the department customer-ready by filling orders, stocking, re-merchandising, applying price markdowns, and light cleaning.

Requirements

• Strong communication and interpersonal skills to connect with customers and contribute to a positive team environment.
• Empathy, sensitivity, and body positivity to create a supportive and respectful fitting experience for diverse customers of all shapes and sizes.
• Self-motivation to meet sales goals and a strong interest in leveraging networking and technology to drive sales.
• Ability to multitask and prioritize in a fast-paced environment.
• Flexible availability to work varied schedules based on business needs.

Physical Requirements

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky or awkwardly shaped items, including reaching above the head to lift them.
• Regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

Hourly pay range: $13.50 – $13.50 (varies by location).

Commission structure: 3% – 14.5% for apparel, shoes, and accessories; 3% for beauty and men’s fragrance.

Benefits

• Medical, vision, and dental insurance.
• Retirement savings plan (401k).
• Paid time off (PTO) and holidays.
• Life insurance and disability coverage.
• Employee merchandise discount.
• Employee Assistance Program (EAP) resources.
• Eligibility for performance-based incentives/bonuses (requirements may apply).