Retail Sales - Lingerie - Oakbrook Center

About the role

A Lingerie Salesperson at Nordstrom is passionate about fashion, fit, and styling, understanding how these elements enhance customer confidence and comfort. The role focuses on building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.

Responsibilities

• Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance (training provided).
• Build lasting relationships with customers by providing personalized service and honest feedback.
• Achieve sales goals in-store and digitally using tools like text and social media.
• Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
• Collaborate with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.

Requirements

• Communication and People Skills: Excellent ability to connect with customers and contribute to a positive team environment.
• Empathy, Sensitivity, and Body Positivity: Provide a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
• Self-Motivation: Driven to achieve sales goals with a strong interest in using networking and technology to drive sales.
• Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment.
• Flexible Availability: Willingness to work a flexible schedule based on business needs.
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Benefits

• Medical, vision, and dental insurance.
• Retirement plans and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Eligibility for performance-based incentives/bonuses (requirements may apply).
• 401k, PTO accruals, holidays, and more (eligibility requirements may apply based on location, job level, classification, and length of employment).

Pay

The hourly pay range is $17.30 - $17.30, dependent on location, job-related knowledge, skills, and experience. Commission varies by merchandise sold: apparel, shoes, and accessories sales typically range from 3% to 14.5%, while Beauty and Men’s Fragrance sales roles typically receive 3%. This position may also be eligible for performance-based incentives/bonuses.