Retail Sales Leader

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Bonobos is a menswear brand known for exceptional fit and a personalized, appointment-based Guideshop model. This Lead Guide (Retail Sales Leader) role is based at the Corte Madera Guideshop.

Responsibilities

• Deliver an exceptional customer experience and maximize personal sales results
• Coach Guides during scheduled shifts to provide an exceptional customer experience
• Execute closing and opening Guideshop duties as assigned
• Act as the leader and take on management responsibilities when the Guideshop Manager is not available
• Support expense budget, payroll control, and procedural compliance for the Guideshop

Requirements

• 2–5 years of retail or sales experience in a leadership capacity (or relevant experience)
• Consistently achieve personal and overall store sales goals
• Able to work a flexible schedule according to business needs, including evenings, weekends, and holidays
• Knowledge of men's fashion, fabrics, styles, and fit

Qualifications

• Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit
• Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
• Enthusiastic about coaching and mentoring a team and inspired to lead by example
• Create and ensure a cohesive work environment that inspires engagement
• Self-motivated and confident in your ability to network and generate leads
• Strong time management, organizational skills, and skilled at written and verbal communication

Benefits

• Medical, pharmacy, dental, and vision coverage (full-time associates)
• 401(k) and Roth 401(k) with company match (full-time and eligible part-time associates)
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Part-time associates: access to individual insurance coverage via LIG Solutions (major medical, dental, vision, supplemental, life insurance, etc.), paid sick leave, public health emergency leave, and 401(k)/Roth 401(k) with company match
• Bonobos Guideshop Incentive Plan eligibility (full-time and part-time associates)

Pay

$24.00 – $32.00 per hour (actual compensation depends on work location, education, relevant skills, and experience)

Schedule

Flexible schedule required, including evenings, weekends, and holidays based on business needs.