Retail Sales Leader

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Bonobos

Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Guideshop Name

Knox-Henderson

Responsibilities and Qualifications

• A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse.
• Use product knowledge to deliver an exceptional customer experience in a unique retail setting.
• Offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations.
• Deliver an exceptional customer experience and maximize personal sales results.
• Coach Guides during scheduled shifts to provide an exceptional customer experience.
• Execute closing and opening Guideshop duties as assigned.
• Act as the leader and take on management responsibilities when the Guideshop Manager is not available.
• Support expense budget, payroll control and procedural compliance for Guideshop.

Required Experience & Qualifications

• Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience.
• Consistently achieve personal and overall store sales goals.
• Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.
• Knowledge of men's fashion, fabrics, styles and fit.

Preferred Qualifications (Skills and Abilities)

• Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit.
• Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued.
• Are enthusiastic about coaching and mentoring a team and inspired to lead by example.
• Create and ensure a cohesive work environment that inspires engagement.
• Self-motivated and confident in your ability to network and generate leads.
• Strong time management, organizational skills and skilled at written and verbal communication.

Benefits and Compensation

• Medical, pharmacy, dental and vision coverage.
• 401(k) and Roth 401(k) with Company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new moms and dads.

Closing

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