Retail Sales Lead, Savage X Fenty (Orland Square Mall - Chicago, IL)

Job Description

About the role

Savage X Fenty is currently looking for a driven and passionate Retail Keyholder at the Orland Square Mall in Chicago, IL!

Responsibilities

• Upkeep an inclusive store culture that is reflective of our values and brand ethos resulting in a team of engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology that is elevated by a highly engaged store team.
• Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance.
• Approach business opportunities, risks, and roadblocks with urgency and a growth mindset as you partner with the Store Leader and appropriate cross functional teams.
• Actively engage our guests and VIP members by providing an experience centered around body positivity, product knowledge and authenticity.
• Provide training and immediate feedback to store team around our customer service model, performance expectations and overall operational standards.
• Collaborate with the Store Leader to inspire sales advisors to accomplish individual and team performance targets.
• Maintain visual merchandising standards by consistently coaching and training store team based on VM guides, floorsets and expectations.
• Serve as a resource for general product knowledge, operational compliance and global communication to all team members.
• Maintain and achieve personal performance targets.

Requirements

• Retail Experience: 1-2 years in high volume retail environment a plus.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
• Ability to lead through ambiguity while leading multiple initiatives.
• Tech-savvy or strong comfort around technology as component of daily responsibilities.
• An organizational powerhouse with a strong sense of urgency, stellar time management skills and an acute attention to detail.
• Self-directed and highly motivated to take ownership of tasks to ensure solutions.
• Flexibility with your schedule. Your work hours will be based on business needs.
• Applicants must be 18 years of age or older.

Qualifications

• Equal Opportunity Employer.

Skills

• Strong communication skills.
• Ability to lead and manage a team.
• Technology proficiency.
• Time management and organizational skills.

Benefits

• Equal Opportunity Employer.

Pay

• Commensurate with experience.

Schedule

• Varies based on business needs.

Benefits

• Not specified.

Security Alert

Protect yourself from scams At Savage X Inc., we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Savage X inc. emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.