Jobs · Customer Service · Virginia

Retail Sales Lead (Part Time)

Le Creuset · Norfolk, VA · 3 days ago
On-siteCustomer ServicePart-time

About the role

The Retail Sales Lead plays a crucial role in supporting the store in delivering excellence in sales, service, and operations. This position requires a blend of leadership skills, customer service expertise, and a passion for cooking and entertaining.

Responsibilities

  • Drive sales and KPI performance through active coaching and acting as Manager-on-Duty
  • Foster strong partnerships with your team and leadership
  • Lead and inspire your team to become customer service and product knowledge experts
  • Create joyful Brand experiences for our customers
  • Coach and mentor sales associates to enhance their skills and knowledge
  • Oversee daily operations including cash handling, merchandising, inventory control, and adapt to changing business needs

Requirements

  • Prior retail sales and supervisory experience, preferably in a specialty retail environment
  • Flexibility to work a non-traditional schedule, including days, nights, weekends, and holidays
  • Authentic passion around cooking, baking, and entertaining
  • Ability to work 15 hours a week

Qualifications

  • Strong interpersonal and communication skills
  • Ability to motivate and develop a team
  • Knowledge of kitchen equipment and cooking techniques
  • Experience with Microsoft Office Suite

Skills

  • Customer service excellence
  • Sales and coaching abilities
  • Leadership and teamwork
  • Adaptability and flexibility

Benefits

  • 401(k) Matching
  • Employee Discount
  • Paid Time Off
  • Voluntary Benefits

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and includes days, nights, weekends, and holidays.

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