Retail Sales Lead- Great Barrington

About the role

EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.

Responsibilities

• Establish excellent customer service standards and lead by example.
• Collaborate with and lead sales team in priority setting, daily tasks and delegation of responsibilities.
• Identify and communicate team and store needs to leader team.
• Partner and support store leader team in daily store operations as necessary.
• Use creative approaches to engage the customer with the product; illustrate how to wear the clothing and explore different options.
• Possess strong understanding and ability to contribute and assist in back of house functions.
• Participate in the training and mentoring of new and current team members with an emphasis on nurturing talent and growth.
• Maintain high standards of sales floor and merchandise.
• Affirmative action plan and ensure and contribute to a safe and clean store environment.
• Perform other related duties and assignments as required.

Requirements

• High school diploma or equivalent required.
• Must be entrepreneurial, inventive, creative and flexible.
• Possess excellent oral and written communication skills.
• Demonstrated ability to multi-task and prioritize.
• Passionate about nurturing a positive, supportive and collaborative work environment.
• Dedicated to providing an excellent customer experience, promoting quality service among your team through training and acting as a positive role model.
• Possess openness to experience our Brand and product, stylishly wardrobing self and customers.
• Strong problem solving skills with ability to adapt quickly and react positively to business needs and changes in strategies.
• Maintain high level of initiative, motivation, and self-direction.
• Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
• Ability to climb ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.
• Previous retail sales or apparel experience required.

Qualifications

• Salary range for this role is $18.50/hr - $20.00/hr dependent upon experience and qualifications.
• We offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

Skills

• Excellent oral and written communication skills.
• Strong problem solving skills.
• Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
• Ability to climb ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks.

Benefits

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(K)
• Paid Time Off
• Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family discount

Pay

The salary range for this role is $18.50/hr - $20.00/hr dependent upon experience and qualifications.

Schedule

This role is full-time working 30- 40 hrs./wk.