Retail Sales Lead, Fabletics (Houston Galleria - Houston, TX)

Job Description
TechStyle Fashion Group - Fabletics Retail is currently seeking a Full-Time Sales Lead for their Fabletics Retail Store located at Houston Galleria - Houston, TX.

About the Role

As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in sales and operations. Utilizing cutting-edge technology, you will enable customers to shop seamlessly between the Fabletics website and retail stores. You will work alongside the Store Manager, store supervisors, and a team of highly personable associates to help customers live their passions.

Responsibilities

• Embody the company's culture and values through self-accountability, serving as a model for all team members.
• Engage customers in new and meaningful ways by providing knowledge on fabrics, features, fit, and function of products.
• Drive customer engagement inside and outside the store, including store events, promotions, and community projects.
• Provide training and immediate feedback on the Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the customer experience.
• Maintain store merchandising guidelines that make shopping easy and add value to the customer's purchase journey.
• Participate actively to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence, meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales goals and achieve sales targets.
• Maintain all safety and security standards and identify potential issues.
• Unpack boxes for inventory as required, which may involve lifting up to 30 lbs.

Requirements

• At least 1 year of work experience in a retail environment.
• Prior retail management experience is preferred.
• Knowledge and familiarity with active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
• Ability to work effectively with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• A high degree of comfort dealing with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator, and an innate ability to bring the best out in others.
• The ability to multitask, set priorities, and work well under pressure.
• Flexibility in work hours, open to working evenings, weekends, and national holidays.
• Applicants must be 18 years of age or older.

Skills

• Knowledge of active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• A high degree of comfort dealing with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator, and an innate ability to bring the best out in others.
• The ability to multitask, set priorities, and work well under pressure.
• Flexibility in work hours, open to working evenings, weekends, and national holidays.

Benefits

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. Occasional stooping, kneeling, crouching, and climbing ladders may also be required.

Pay

Details on pay are not specified in the job description.

Schedule

Details on schedule are not specified in the job description.

Qualifications

Applicants must be 18 years of age or older.

Company Information

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. Fabletics, Inc. champions a vibrant workplace culture that thrives on diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.