Retail Sales Lead

Job Overview

We are seeking a part-time Sales Lead to support our growth in the United States. This individual will oversee store operations, ensuring smooth day-to-day activities and a positive customer experience.

What You Will Achieve

• Serve as the leader on duty when the Store Manager or Assistant Manager is not present, focusing on achieving results while maintaining a positive atmosphere.
• Maintain a clean, organized, and safe store environment.
• Ensure the store meets POP MART's brand standards, values, and culture.
• Be a subject matter expert on POP MART's core business information, including characters, products, and company history.
• Support company marketing events and RoboShop business as needed.
• Drive sales performance and meet key performance indicators (KPIs).
• Manage visual merchandising and inventory, including executing directives, managing inventory levels, and performing audits.

Qualifications

• Retail industry knowledge and experience, including supervisory or leadership roles.
• Strong interpersonal and customer service skills.
• High ethical standards and integrity.
• Ability to work independently with minimal supervision.
• Proficiency in using data and metrics to drive improvements.
• Flexibility and ability to adapt to a fast-paced environment.
• High school diploma.
• Age 18 or older.

Physical Requirements

• Regular lifting, carrying, and moving of merchandise and supplies up to 50 lbs.
• Standing and walking for extended periods.
• Bending, kneeling, reaching, and climbing safely.
• Performing repetitive tasks such as unpacking boxes, tagging items, and stocking shelves.
• Working in a fast-paced environment with quick movements and multitasking.
• Working in varying temperature conditions.

Additional Information

For Los Angeles or San Francisco applicants: POP MART conducts background checks after conditional offers and considers qualified applicants with criminal histories in accordance with local laws.

Reasonable accommodations are available upon request for candidates participating in the selection process.