Retail Sales - Kids' Apparel & Shoes - NYC Flagship

About the role

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life includes setting and achieving sales goals for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), building lasting relationships with customers, providing the best service on their terms, and offering honest and confident feedback about style and fit.

Seek fashion and product knowledge to build your expertise, work with the team to keep the department customer-ready (filling orders, stocking, re-merchandising, price markdowns, and light cleaning), and grow relationships by opening new Nordstrom Rewards program accounts.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using tools such as text and social media.
• Build and maintain lasting customer relationships.
• Provide exceptional customer service tailored to individual preferences.
• Offer honest and confident feedback on style and fit.
• Pursue fashion and product knowledge to enhance expertise.
• Collaborate with the team to maintain a customer-ready department, including filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
• Grow customer relationships by opening new Nordstrom Rewards program accounts.

Requirements

• Excellent communication and people skills.
• A self-motivated, goal-oriented focus.
• Strong interest in using networking and technology to achieve sales goals.
• The ability to excel in a team environment.
• The ability to prioritize multiple tasks in a fast-paced environment.
• Strong organization and follow-through skills.
• The ability to work a flexible schedule based on business needs.

Physical Requirements

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

$17.25 – $17.25 hourly. Commission varies based on merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%; beauty and men’s fragrance roles typically receive 3%.

Benefits

• Medical/Vision, Dental, Retirement, and Paid Time Away.
• Life Insurance and Disability coverage.
• Merchandise Discount and Employee Assistance Program (EAP) Resources.
• Eligibility for performance-based incentives/bonuses.
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, and Holidays.