Retail Sales Keyholder

About the role

Pendleton is seeking a professional and dynamic part-time Retail Sales Keyholder (32 hours per week) for our Spokane, WA store location. Our retail team members connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. We value connection, warmth, and authenticity in each member of our team.

What You'll Do

• Support the store in achieving sales goals and delivering exceptional customer service
• Open and close the store independently and ensure readiness and security during each shift
• Create and execute daily plans while effectively communicating priorities with the team
• Encourage positive selling behaviors and maintain a high-energy, customer-first environment
• Ensure visual merchandising and store housekeeping standards are met
• Monitor and respond to store communications, including email and internal directives
• Complete sales transactions with accuracy and efficiency
• Follow all company policies, operational procedures, and loss prevention guidelines
• Act quickly to identify problems, recommend solutions, and escalate when necessary
• Support ongoing training efforts and foster team development

What We're Looking For

• 2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
• Strong communication skills—able to connect with both customers and team members
• Self-motivated and proactive, with a passion for helping others
• Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office
• Flexible availability, including nights, weekends, and holidays
• Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
• Reliable transportation to meet scheduling needs

Benefits

• Generous employee discount (50% off products)
• Competitive compensation with paid time off
• 401(k) plan with company match (for eligible employees)
• Medical, Dental, and Vision benefits (for eligible employees)
• Opportunities for professional growth and leadership development
• A collaborative team environment where your ideas are valued
• Flexible work hours