Retail Sales Floor Leader, Upland North, #783

Responsibilities

• Create a welcoming environment for customers by greeting, assisting, and selling.
• Provide exceptional service and ensure all customer needs are met.
• Manage daily store operations, including opening and closing procedures, cash handling, and POS system management.
• Achieve sales targets and maximize profitability through effective selling and merchandising.
• Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
• Support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses.
• Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
• Maintain accurate inventory levels and participate in inventory management activities.
• Train store staff, provide feedback, coaching, and input on performance evaluations.
• Ensure all pricing, signage, and displays are correct at all times.
• Receive regular vendor deliveries and stock sales floor in a timely manner.
• Control inventory stock levels and reorder as necessary within budget.
• Enforce all company policies and procedures, including health, safety, and security.
• Maintain a clean, organized, and welcoming store environment.

Qualifications

• 3+ years of management experience, preferably in retail or hospitality.
• Wine, spirits, and beer product knowledge is preferred.
• Full-time employment availability, including nights, weekends, and holidays.
• Understanding of regulatory requirements related to the sale of alcohol.
• Strong interpersonal skills to communicate with confidence to customers and team.
• Strong organizational and time management skills.

Skills

• Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results.
• Problem Solving & Decision Quality: Ability to use rigorous logic and methods to solve problems with effective solutions.
• Relationship Management: Ability to build constructive and effective relationships and influence at all levels.
• Influencing and Negotiation: Ability to present ideas and directions that lead others to action.
• Planning and Priority Setting: Ability to set objectives and goals and organize work appropriately to meet and exceed goals.

Pay

Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. The pay range for Upland, CA is $20- $27.50 per hour. Final hiring decisions are made by humans, and the salary range may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment.