Retail Sales Consultant - Columbia

About the role

Pella Corporation is seeking a Replacement Sales Representative for the Columbia, MO showroom. This role serves homeowners and is part of a long-standing company with over 50 years of experience in quality wood windows and doors.

Responsibilities

• Responsible for all field activity relating to customer relations, product sales, collections, and customer satisfaction for the replacement segment.
• Pursues leads, gives product demonstrations both in the home and at the Showroom, discusses product options with the customer and takes on-site measurements.
• Ensures quotes and orders are accurate and follows company sales processes.
• Completes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.
• Complies with company policies on pricing, product offering, installation, credit, and collections.
• Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.
• Must be computer literate and able to use electronic software (PQM, MSOffice, Salesforce, etc.) to track, quote, sell, and order products.
• Follows up with all customers to ensure that the project meets or exceeds the customers' expectations.
• Coordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issues.
• Participates in various departmental and interdepartmental meetings and/or quarterly training as required at the main office in St. Louis, MO.

Qualifications

• Must have a valid Driver's license and acceptable MVR record for the last 7 years.
• Must have dependable transportation.
• Must be prepared to travel as required by the job.
• Reliable and dependable with the ability to work autonomously.
• Takes initiative to identify and pursue new opportunities.
• Consistently pushes to exceed targets.
• Excellent communication skills, a high standard of ethics, a strong math aptitude, and strong organizational skills.

Benefits

We offer a base salary for training pay up to 6 months in addition to earning commissions and bonus. This is a W2 position that offers commissions, plus monthly bonus and draw (if needed) with competitive commission rates designed to maximize your earnings for successful sales. There is no limit to how much you can earn.

Pella offers a full benefit package including employee-paid medical, life insurance, and short-term disability, and a 401(k) match.

Schedule

Monday to Friday, Saturdays by appointment only. Appointments start at 10am, 2pm, and 6pm (Monday thru Thursday), Friday 10am & 2pm, Saturdays as requested by customers.

Condition of Employment

Pella Windows & Doors is committed to workforce diversity. Pella is a Tobacco-Free Work Environment.

Equal Employment Opportunity

Pella Windows & Doors provides a working environment free of discrimination and harassment. Pella Windows & Doors treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law. Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry, or handicap as each category is protected under a municipal ordinance or state law.