Retail Sales Consultant

Job Summary

We are Optimum, a leader in connectivity, and we're seeking driven and enthusiastic professionals to join our team. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company!

Responsibilities

• Connection builder: Create a positive and welcoming environment, engage with customers, listen attentively to their needs, and provide personalized guidance.
• Store Expert: Educate customers about different options available and recommend the best solutions to meet their specific needs.
• Problem Solver: Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues efficiently and accurately, and troubleshoot technical problems.
• Brand Ambassador: Demonstrate professionalism, integrity, and enthusiasm in all customer interactions, representing our company values and creating a lasting impression.
• Team Builder: Work closely with colleagues to ensure an exceptional customer experience, share knowledge, assist with complex inquiries, and provide backup support when needed.

Qualifications

• A high school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• A self-motivator with a knack for working independently.
• Proficient computer and technical skills to support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• The ability to work full time and weekends as necessary.