Retail Sales Consultant

Job Summary

We are Optimum, a leader in connectivity, and we're seeking enthusiastic professionals to join our team. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company, building connections with customers and delivering exceptional service.

Responsibilities

• Connection builder: Create a positive environment and provide personalized guidance to customers.
• Store Expert: Stay updated on industry trends and offer expert advice on products and services.
• Problem Solver: Handle billing and service inquiries, process transactions, and resolve technical issues.
• Brand Ambassador: Represent Optimum's values and enhance the brand through excellent customer interactions.
• Team Builder: Collaborate with colleagues to ensure a high level of customer satisfaction and support.

Qualifications

• High school diploma or equivalent
• One year of retail selling experience
• Effective communication, negotiation, and problem-solving skills
• Self-motivated with a strong work ethic
• Proficient in computers and technical skills
• Ability to work full time and weekends as necessary

Culture

Optimum is driven by four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. We believe in empowering our employees to take responsibility and solve problems proactively, fostering an environment of trust and innovation.