Retail Sales Consultant

Optimum is a leader in the fast-paced world of connectivity, seeking driven professionals to join our team. As a Retail Sales Consultant, you'll empower lives and fuel businesses by providing reliable, high-speed connectivity solutions. Our culture of excellence supports your personal and professional growth, helping you achieve sales targets and succeed in our lucrative compensation plan.

Responsibilities

• Connection builder: Engage with customers, listen to their needs, and provide personalized guidance to help them find the right products and services. Create a positive and welcoming environment as the first point of contact.
• Store Expert: Maintain deep product knowledge and stay updated on the latest trends in telecommunications. Educate customers about available options and recommend the best solutions for their needs.
• Problem Solver: Assist customers with billing, service-related questions, and technical troubleshooting. Process payments, exchanges, and equipment issues efficiently to ensure customer satisfaction and loyalty.
• Brand Ambassador: Embody the Optimum brand by demonstrating professionalism, integrity, and enthusiasm in all interactions. Represent company values and create a lasting positive impression.
• Team Builder: Collaborate with colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and foster a supportive team environment.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with the ability to work independently.
• Proficient computer and technical skills to support customer solutions.
• For some locations, ability to travel to other stores within 35 miles may be required.
• Physical abilities: Standing for prolonged periods; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

Pay

The starting pay rate/range for this position in the posted location is $33,696.00 - $55,357.00 per year, based on skills and experience.

At Optimum, our Guiding Principles—Do What’s Right, Drive One Optimum, and Make It Happen—empower employees to build trust, create community, and embrace innovation. We recognize and reward behaviors that align with these values, fostering an environment where learning never stops and every employee can make a difference.