Retail Sales Consultant

Responsibilities

• Cultivate Business: Actively seek new sales opportunities and expand existing client accounts through networking, consultative sales, and a deep understanding of customer needs and business goals.
• Serve as the lead point of contact for all account matters, building trust and developing trusted advisor status with key stakeholders at all organizational levels.
• Develop and execute strategic sales plans to meet/exceed performance targets. Prepare compelling proposals, maintain detailed sales records, and report regularly on account status and progress.
• Recommend an optimized product mix, provide customized solutions, and coordinate with senior staff to develop competitive pricing strategies tailored to client needs.
• Merchandising Excellence: Perform regular visits to retailer locations to ensure Fortune products are prominently and attractively merchandised, properly handled, stored, rotated, and packaged. Assist with case resets as needed.
• Represent and promote premium seafood, meat, poultry, game, and gourmet products. Train retail staff in product attributes, features, benefits, and proper cutting/wrapping techniques.
• Stay current on industry trends, local market conditions, and customer preferences, providing informed recommendations and reporting on sales movement.
• Present products professionally to store personnel and actively support promotional calendars, events, and in-store demonstrations.
• Operational Excellence and Collaboration: Act as a consultant, addressing inquiries and resolving service or operational issues with urgency, precision, and a proactive approach to ensure timely and successful delivery of solutions.
• Partner closely with Product, Category, Purchasing, Operations, and Finance teams to align inventory levels with customer demands, coordinate timely deliveries, and manage account documentation (e.g., credit terms).
• Organize and prioritize daily activities, perform timely follow-ups, utilize internal customer management systems/social media for prospecting, and conduct order entry as needed.
• Contribute to a positive, innovative team culture and effectively communicate with all stakeholders, promptly responding to all forms of communication.

Requirements

• Minimum 2+ years of professional sales experience in the retail, or perishable food products industry, with seafood experience preferred.
• Proven work experience as a Retail Account Specialist, Sales Consultant, or a relevant client-facing role.

Qualifications

• Degree in Business, Sales, Marketing, Hospitality, Culinary Arts preferred, or 5+ years of relevant industry experience.

Skills

• Advanced English verbal communication skills.
• Ability to quickly learn company products, systems, and operations.
• Proficiency in MS Office, Presentation Software, Social Media Platforms.

Personal Attributes

• Highly motivated, personable, and capable of thriving in a fast-paced environment.
• Open to change and quick to adopt new technologies and processes.
• Self-starter with a history of success in managing time and priorities effectively.
• Detail-oriented, enthusiastic, and resourceful while maintaining professionalism.

Benefits

Fortune Fish & Gourmet is an equal opportunity employer.