Retail Sales Consultant

About the role

The Retail Sales Consultant role at AT&T is ideal for someone who enjoys helping customers and is passionate about technology. You'll be responsible for guiding customers through product options, participating in community events, and working flexible hours, including weekends.

Responsibilities

• Guide customers through product options using a consultative sales approach.
• Participate in community events, fill online orders, and make outbound calls to customers.
• Work flexible hours, including weekends, and adapt to a fast-paced environment.
• Use your communication skills to connect with customers and enhance the AT&T experience.

Requirements

• Tech-savvy and creative.
• Good-natured and willing to learn on the spot.
• Ability to problem solve and go above and beyond in customer service.

Qualifications

• Experience in retail or customer-facing sales is a plus, but not required.
• Strong communication skills and a dedication to maintaining excellent customer experience.

Skills

• Customer service skills.
• Problem-solving abilities.
• Adaptability and flexibility.
• Excellent interpersonal skills.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays.
• Sick leave.
• Paid parental leave.
• Disability benefits.
• Life and accidental death insurance.
• Employee Assistance Programs (EAP).
• Discounts on eligible AT&T products and services.

Pay

Your earnings will range from $18.48 to $22.46 per hour, plus a $13,700 commission if all sales goals are met. Commission opportunities are uncapped, allowing top performers to earn up to $62,460 annually.

Schedule

This position requires a minimum of 5 days of office presence per week and operates on a flexible schedule, including weekends. Monthly seniority-based schedules are available 2 weeks in advance.