Retail Sales

Essential Duties & Responsibilities

• Provide positive representation of the store.
• Proactively assist customers in solving problems.
• Ensure customers are greeted and thanked upon entering and departing the store.
• Provide a friendly, outgoing demeanor, and collaborate with customers and associates.
• Forward any customer complaint that cannot be resolved to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Absorb and provide a clean and organized merchandise presentation.
• Help maintain a clean and organized merchandise presentation.
• Communicate any store issue to the management team for follow up.
• Communicate any merchandising, cost control, or sales idea to management team.
• Be professional in appearance and actions.
• Perform all other duties as assigned by the manager or designee.

Skills/Qualifications

• Excellent interpersonal skills and the ability to effectively collaborate with intercompany personnel.
• Self-starter with strong problem solving and decision-making ability.
• Demonstrate time management and organizational skills.
• Attention to detail and accuracy.
• H.S. Degree or GED equivalent.
• Former retail experience preferred.
• Must be able to work well in a team environment.
• Proficiency with computers; aptitude for using computer applications and software.
• Possess good manual dexterity; and ability to bend at waist, squat, kneel, jump, climb, reach above shoulder, and stand/walk for extended periods.
• Able to lift and move packages of 50 lbs. or more.
• Valid MA Driver’s License and Clean Driving Record.
• Able to acquire or maintain a Forklift and/or Hoisting License.
• Bilingual (English/Spanish) preferred.