Retail Sales Associates, Rancho Santa Margarita, #1439

About the role

As a Retail Sales Associate, you will provide an excellent customer experience while performing duties such as cashiering, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.

Responsibilities

• Model company values in all actions, communication, and decision-making.
• Maintain store standards by assisting with stocking, merchandising, e-commerce operations, recovering store cleanliness, and completing operational tasks.
• Perform any other duties as directed by management.
• Consistently create a positive customer experience using sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and training to make product recommendations.
• Provide customers with solutions, such as product substitutions or special orders.
• Pick and pack items per order for dispatch to customers.
• Ensure accuracy of items picked and packed.
• Clean and organize the warehouse.

Requirements

• Must be 21 years of age.
• Retail, e-commerce, or warehouse experience is preferred.

Skills

• Communication: Provide concise, direct, and unambiguous information while ensuring the receiver understands the message. Listen to and understand messages conveyed by others.
• Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, and providing timely feedback.
• Process Management: Contribute to making workflows more effective, efficient, and adaptable to change.
• Collaboration and Teamwork: Work interdependently and collaboratively to achieve mutual goals, subordinating individual aims for optimal team outcomes.

Benefits

• Medical, Dental, and Vision Insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 25% employee discount & FAM Membership.
• Vacation and Sick Time for eligible employees.
• EAP through AllOne Health (formerly Carebridge).

Pay

Gopuff/BevMo! pays employees based on market pricing and location. Compensation for U.S. locations is based on a cost of labor index for the geographic area. The rate for Rancho Santa Margarita, CA is $16.90/hour. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.