Retail Sales Associate - Womens Shoes, King of Prussia - The Court - Full Time

About the role

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day.

You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How Our Selling Colleagues Spend Their Day

• Begin each day energized and ready to make an impact; wear name badge with pride, greet teammates warmly, and help ensure the sales floor is clean, organized, and prepared for customers.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions to engage, educate, and sell with confidence.
• On the floor, focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and bring customers back.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• Finish Strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you; often walk the package around and use the customer’s name.
• Support one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules/procedures in English.
  • Be comfortable communicating and collaborating with customers and colleagues.
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
  • Meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; can work on your own but are great with team dynamics.
• Can handle electronic devices with no problem.

Essential Physical Requirements

You will perform duties that require talking, lifting, constant moving, standing, and reaching with arms and hands. Must be able to stand for at least two consecutive hours, lift at least 25 lbs., stoop, kneel, crouch, climb ladders, reach (including above eye level), and adjust focus. Requires close vision, color vision, depth perception, and frequent use of computers and other technology, including handheld equipment, cash registers, and ability to process register transactions.

What We Can Offer You

• Dynamic, inclusive environment with competitive pay and benefits.
• Comprehensive health and wellness coverage and a 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Opportunity to join Colleague Resource Groups and participate in volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.