Retail Sales Associate - Womens Shoes, Bend River - Part Time
Macy’s is more than just a store. We’re a story—one that’s captured the hearts and minds of America for more than 160 years. From innovations and traditions to inspiring stores and irresistible products, we’ve been part of memorable moments and milestones for countless customers and colleagues.
About the role
As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty—making each visit both meaningful and successful.
This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do—every day, all day. You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
Responsibilities
- Begin each day by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on current trends and promotions.
- Engage customers with a warm welcome, eye contact, and friendly conversations to build relationships and drive repeat visits.
- Maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
- Finish each customer interaction by sharing Loyalty program benefits, ensuring they have everything they need, and ending with a sincere thank-you.
- Support teammates with honesty, care, and collaboration to better serve customers and communities.
- Strive for continuous improvement, take pride in your work, and achieve sales goals to deliver individual and store results.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Meet daily sales goal challenges through personalized recommendations and smart selling behaviors.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Comfortable reading and understanding employment policies and safety rules/procedures in English.
- Strong collaboration skills—able to work independently but thrive in team dynamics.
- Resourceful, adaptable to changing priorities, and eager to embrace new challenges.
- Comfortable using electronic devices, including handheld equipment, cash registers, and processing transactions.
Essential Physical Requirements
- Constant moving, standing, and reaching with arms and hands.
- Standing for at least two consecutive hours.
- Lifting at least 25 lbs.
- Stooping, kneeling, crouching, and climbing ladders.
- Reaching, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Schedule
- Full-time colleagues are typically scheduled to work 30 or more hours per week.
- Part-time colleagues are typically scheduled 12–24 hours per week.
- All schedules include weekend shifts as a requirement.
- Hours depend on business needs and colleague availability.
Benefits
- Competitive pay and performance-based incentives.
- Comprehensive health and wellness coverage (medical, vision, dental, life, disability).
- 401(k) match to invest in your future.
- Paid time off and eight paid holidays.
- Merchandise discounts.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal/financial advice.
- Continuous learning and leadership development opportunities.
- Colleague Resource Groups for community building.
- Volunteer opportunities to make a difference.
About Us
This is a great time to join Macy’s! Whether you’re helping customers find the perfect gift, streamlining operations, enhancing online shopping, buying trendy merchandise, or designing parade balloons, we offer unique opportunities to be part of memorable moments. Join us and help write the next chapter in our story.