Retail Sales Associate - Winter 26.27 Seasonal - Full/Part Time

Steamboat Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate, and committed, and we believe that diversity makes us stronger.

Benefits

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage, covering preventive visits, urgent care visits, free telehealth, limited hospitalization, prescription drug benefits, and free multilingual behavioral health
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

About the role

Multi-talented persons needed! Retail Sales Associates will perform two or more main duties within their assigned Steamboat Ski & Sport shops, including but not limited to cashiering, stocking the sales floor, and retail sales. Applicants may be considered for any Retail shop location based on need.

Responsibilities

• Provide exceptional guest service and address guest needs, guiding them regarding purchase options
• Assess store needs based on volume and guest concentration, moving between stations within a single shift to ensure efficiency and guest satisfaction
• Merchandising and store preparedness, including building and maintaining displays and store presentation
• Inventory control, restocking products, and tracking theft prevention and product movement
• Check email to stay updated on company, department, and event information
• Additional responsibilities depending on shop specifics, such as running errands, attending meetings, store organization, cleaning, and trash removal
• Safety and security awareness and protocol
• Seek education and product knowledge through literature, online product sites, and company-sponsored clinics
• Daily cash handling and reporting
• Compliance with all company policies and procedures, as well as any regulatory requirements
• Other duties as assigned

Requirements

• Previous cash handling experience preferred
• Prior experience with RTP preferred
• Exceptional people and language skills; good communication skills needed
• Basic mathematical skills: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages
• Neatly groomed appearance, abiding by the uniform policy
• Basic computer experience helpful
• Multi-tasking skills
• Ability to interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski & Resort Corporation's Service Excellence standards
• High school diploma or GED equivalent
• Must be minimum 18 years of age

Pay

Steamboat Springs area base hourly pay range: $18.50 - $20.00 per hour.

Physical Requirements

• Stand for long periods of time and move quickly and efficiently from one area to the next
• Operate a cash register and sales computer system
• Lift approximately 25-35 pounds on a frequent basis
• Communicate clearly in English, verbally and in writing
• Work independently and alone in the store

Working Conditions

• May be exposed to harsh and varying outside weather conditions
• The noise level in the workplace is usually moderate