Retail Sales Associate-THE MALL AT ROBINSON TOWN CE

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do. We invest in your growth so you can learn, lead, and help create feel-good moments every day.

About the role

As a Sales Associate, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Perform constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and maintain the visual appearance of the store.
• Consistently lift 10 pounds and up to 50 pounds.
• Adhere to all safety standards and expectations to provide the most safe, clean, and engaging experience.
• Maintain our values, policies, and procedures.

Requirements

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Skills

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• On-demand access to your earned wages through DailyPay.
• Tuition-free education in partnership with Guild, plus tuition reimbursement and scholarship opportunities for post-secondary education programs.
• Voluntary medical, dental, vision, short-term disability, life, and AD&D coverage through our partnership with The American Worker. (Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans; benefits vary for Kansas and Ohio residents.)
• No-cost mental health and well-being support through our Employee Assistance Program (EAP).
• Opportunity for paid time off, paid parental leave, and access to family-building benefits.
• 40% merchandise discount and qualify for free products.