Jobs · Customer Service · Pennsylvania

Retail Sales Associate-The Commons

Bath & Body Works · Du Bois, PA · 1 mo ago
On-siteCustomer Service$13/hrPart-time

Responsibilities

  • Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
  • Provide individual and team performance feedback and recommendations to managers.
  • Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
  • Display knowledge of product, company policies, and store strategies.
  • Set the direction and goals for the day/shift when associates arrive for work.
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
  • Drive rewards program enrollment and engagement on both the sales floor and at check-out.
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.

Requirements

  • High school diploma, GED certificate, or Relevant Work Experience.
  • Constant physical activity, including standing, walking, reaching, and lifting.
  • Ability to lift 10 pounds consistently and up to 50 pounds.
  • Maintain our values, policies, and procedures.
  • Customer-first based retail environment.
  • Fast-paced environment experience.
  • Effective communication skills, being open to feedback, and the ability to adapt quickly.
  • Ability to provide in the moment coaching to associates.
  • Ability to de-escalate store and customer situations effectively.

Qualifications

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Skills

  • Customer service skills
  • Product knowledge
  • Leadership abilities
  • Teamwork
  • Problem-solving skills

Benefits

  • Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
  • Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations.
  • Dental coverage, and vision coverage for frames and eye exams.
  • Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
  • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
  • On-demand access to your earned wages through DailyPay.
  • 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!

Pay

$13.00 per hour

Schedule

Part-time

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