Retail Sales Associate (Statesville, NC)

Sales Associates

Provide exceptional customer service with customers' needs in mind. Help customers find products, provide solutions, and handle returns or online pickups. Collaborate and be part of a fun, team-oriented retail culture.

• Help customers find products, provide solutions, and handle returns or online pickups
• Collaborative and inclusive in helping customers
• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits

Compensation based on qualifications and experience.

Multitask

• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills and Experience

• Able to work a flexible schedule based on the store's needs
• Able to and want to engage with customers and understand their needs
• Able to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Able to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Able to act with honesty and integrity regarding customer and business information
• Able to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred but not required

• Customer service or cashier experience in a retail environment