Retail Sales Associate - Sparks Marina Legend

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Solicit and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or retail preferred.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Excellent customer service skills.
• Product knowledge and expertise.
• Ability to work in a fast-paced environment.
• Problem-solving and decision-making skills.
• Ability to multitask and prioritize tasks.

Benefits

We offer a competitive hourly range of $12.00 - $14.50, with employee pay varying based on factors such as qualifications, experience, skill level, competencies and work location. We provide a merchandise discount for our brands, one of the most competitive Paid Time Off plans in the industry, opportunities for volunteer work, a comprehensive 401(k) plan with company matching, an employee stock purchase plan, medical, dental, vision and life insurance, and more. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and diversity, and are proud to be recognized as one of the World's Best Employers and one of the Best Employers for Diversity.

Pay

Hourly Range: $12.00 - $14.50 Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Schedule

We offer a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.