Retail Sales Associate (Seasonal) - Issaquah Store

About the role

Works with the Store Manager and Call Center to set up the retail store for long‑term profitability by selling brand‑appropriate products, providing customer‑service support, and building relationships with customers. Educates customers about waste reduction and sustainability, and sells products that are reusable, recycled, or refurbished.

Schedule

Seasonal position (ends 12/31/2026). Shift: Wednesday through Sunday, 9:30 am – 6:30 pm (flexible end time).

Responsibilities

• Accept hard‑to‑recycle item drop‑offs, including potentially hazardous items such as batteries and fluorescent bulbs.
• Sort all material and log collection data.
• Promote and sell products designed to reduce waste and educate customers about the Waste Zero mission.
• Open and close the store each day, including compiling daily reports.
• Process customer payments and address basic customer‑service requests.
• Maintain visual standards and cleanliness of the store, including merchandising and facing product.
• Run the cash register, handling payments and bank deposits.
• Provide superior customer service in‑store and over the phone, anticipating product needs.
• Stock product on the sales floor.
• Continuously expand knowledge of sustainability and brand‑appropriate products and services.
• Provide information to Recology customers regarding collection schedules, rates, and billing details.
• Partner with the Waste Zero department—or independently create, lead, and run events—to attract customers to the store.
• Communicate and cooperate with other staff and departments in store, over the phone, and through email and chat‑based channels.
• Other duties as assigned.

Qualifications

• Two years of experience in customer service and/or retail, or equivalent education and experience.
• High school diploma or GED required; bachelor’s degree preferred.
• Knowledge of computer programs, including the Microsoft Office suite.
• Understanding of retail sales operations, industry standards, requirements, and quality measurements.
• Preferred knowledge of industry‑specific software systems.

Benefits

• Paid time off and paid holidays.
• Health and wellness benefits, including medical, dental, and vision coverage.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Recology is an ecologically innovative, employee‑owned resource recovery company that mentors people committed to protecting the environment and sustaining communities. The culture values community, diversity, altruism, accountability, collaboration, and learning by doing, and is driven by the mission to reduce, reuse, recycle, and “Recologize” resources.