Retail Sales Associate, Sandro, Beverly Hills

About the role

The PT Sales Associate at SANDRO will support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You'll use your passion for fashion and customer service skills to create memorable moments for our clients.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Aid with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.
• Maintain high store standards, ensuring a welcoming and organized environment.
• Oversee stock replenishment to align with demand and visual standards.
• Support new hires and encourage team development, promoting a growth-focused culture.
• Motivate the team to meet sales goals, fostering a results-oriented environment.
• Create an inclusive, personalized shopping experience, welcoming clients to our collections.
• Guide clients through their shopping journey, meeting their unique needs.

Requirements

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills, with a friendly, approachable, and persuasive demeanor.
• Adaptable and open to pursuing a career in retail management.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Skills

• Strong interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office.
• Basic knowledge of retail operations and visual merchandising.

Benefits

• 50% shopping discount and seasonal wardrobe offering.
• Cell phone contribution.
• Voluntary health plan.
• 401(k).
• Paid time off, including holiday pay.
• Paid parental leave.
• Pet benefits.
• Employee Assistance Program (EAP).
• Maven Family Planning.

Pay

$19 - $21 USD

Schedule

Flexible availability, including evenings, weekends, and holidays.