Retail Sales Associate -PT - Tulalip Factory Outlet (Seattle WA)

About the role

Join the ZWILLING team at our Assembly Row store and represent some of the most respected brands in the culinary world. We're seeking enthusiastic, customer-focused Retail Sales Associates who enjoy building relationships, delivering exceptional service, and creating memorable shopping experiences. Whether you're demonstrating premium cutlery, cookware, or kitchen tools, you'll help customers find the right products while sharing your passion for cooking and quality craftsmanship. Located at Seattle Premium Outlets, our store provides the opportunity to combine your passion for cooking with a rewarding retail career.

Responsibilities

• Deliver outstanding customer service and personalized product recommendations
• Build genuine customer relationships that encourage repeat business
• Drive sales by sharing product knowledge and demonstrating key features and benefits
• Represent ZWILLING and our family of premium culinary brands with professionalism and enthusiasm
• Maintain exceptional visual merchandising and store presentation standards
• Support in-store events, product demonstrations, and promotional activities
• Utilize our CRM tools to engage customers and support clienteling efforts
• Receive, stock, and organize merchandise accurately and efficiently
• Contribute to a positive, collaborative, and high-energy team culture

Requirements

• A genuine passion for cooking, food, or culinary products
• Strong customer service and relationship-building skills
• Excellent communication and interpersonal abilities
• Previous retail or sales experience is preferred
• Flexibility to work evenings, weekends, and holiday schedules as needed
• A positive attitude with the ability to adapt in a dynamic retail environment
• Ability to stand and walk for extended periods during scheduled shifts
• Ability to lift 35 lbs. and safely use a ladder when needed
• Must be legally authorized to work in the United States. Employment visa sponsorship is not available for this position.

Pay

Competitive hourly pay: $17.13 - $18.50 per hour

Benefits

• Seven paid sick days annually
• 50% employee discount on ZWILLING products
• Sales incentives, contests, and opportunities to earn free products
• Medical, dental, and vision benefits
• Ongoing product training and development opportunities
• Supportive team environment with opportunities for growth

About ZWILLING

For almost 300 years, ZWILLING has offered premium products that enhance the lives of professional and home chefs worldwide. Since our start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, tools, tabletop, small electrics, and personal care. Tradition, quality, innovation, and craftsmanship are our ingredients for success. Today, ZWILLING is an international industry leader that sells products in over 100 countries. Always innovating, ZWILLING acquired global heritage brands Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan) to give its customers access to the most exceptional kitchen products.