Retail Sales Associate PT (Seasonal)

About the role

New Balance Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. They educate with expert product knowledge and utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

Major Accountabilities

• Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Maintain proper labeling and pricing of items
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements For Success

• Must be 18 years of age or older
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Required availability for weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Pay

The pay range for New Balance Retail Sale Associates in Oxford, ME is $15.10 - $16.00 - $19.20 hourly, with actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.

Benefits

Regular Associate Benefits include a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. More nontraditional perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs. Temporary associates receive three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates receive 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. New Balance is an Equal Opportunity Employer.