Retail Sales Associate - Part Time
About the role
Boll and Branch is seeking a Part-Time Brand Ambassador to join their growing retail team in Birmingham, AL. The ideal candidate will be responsible for generating sales, fostering customer loyalty, and maintaining high visual and housekeeping standards.
Responsibilities
- Achieve and exceed individual sales goals.
- Create an inclusive customer experience and develop customer loyalty.
- Be an expert in all Boll & Branch products and create elevated experiences for clients.
- Assist with designing spaces based on clients' sleeping habits and style preferences.
- Maintain store presentation to ensure the selling environment is customer-ready.
- Perform daily paperwork reconciliation and other operational tasks.
- Protect store assets and inventory.
- Act as an ambassador for company values and operate with integrity.
- Contribute to the operation of the store by following standard operating procedures.
- Perform in-home installations for clients and make additional recommendations to drive store sales.
- Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming, and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
- Work up to 29 hours per week. Perform any and all other functions, duties, and projects as assigned.
Qualifications
- Minimum one year in a retail sales role (or comparable industry).
- Equivalent experience and transferable skills will also be considered.
- Knowledge of basic retail math and cash management techniques.
- Effective verbal and written communication skills.
- A positive attitude and the ability to effectively engage with customers.
- Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc).
- Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
- Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
- Bilingual and able to read, write and speak Spanish is a plus, but not required.
Benefits
The hourly base salary range for this role is $19-$22 (new hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role). Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, scope of the role, and internal peer benchmarking. In addition, while we are not commission based, there is an opportunity to earn a monthly-based bonus on store performance.
About Boll & Branch
Boll & Branch is committed to making better bedding. Founded in 2014 by Scott and Missy Tannen, the company prioritizes thread quality over thread count and invests exclusively in 100% organic raw materials from the start. They are the first bedding company ever to be Fair Trade Certified. Today, Boll & Branch makes five commitments: cultivating the highest quality threads, pioneering 100% organic cotton, being free from toxins at every step, being 100% traceable from farm to finish, and committing to fair and ethical treatment for all. The company has over 150 employees, with headquarters in Summit, NJ, and offices in New York, NY, and New Providence, NJ. In 2019, they raised $100M from L Catterton, a leading consumer goods private equity fund, and are expanding their retail and wholesale footprint. While the heart of their business lies in the direct-to-consumer online model, they also have six retail stores around the country and a partnership with Nordstrom in 20+ locations. Boll & Branch is an equal opportunity employer.