Retail Sales Associate - Part Time

About the Role

Boll and Branch is looking for a Part-Time Sales Associate to join our growing retail team in The Mosaic District, Fairfax, VA. The role involves generating sales through conversion of existing traffic and fostering repeat business through clienteling.

Responsibilities

• Achieve and exceed individual sales goals.
• Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business.
• Be an expert in all Boll & Branch products.
• Create elevated experiences for clients through in-store, in-home, and virtual design consultations.
• Assist with designing a client’s space based on sleeping habits and style preferences.
• Maintain store presentation to ensure the selling environment is customer-ready at all times.
• Perform daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory.
• Be an ambassador for company values and operate with integrity.
• Follow standard operating procedures and contribute to store operations.
• Perform in-home installations and make additional recommendations to drive sales.
• Maintain cleanliness by dusting, vacuuming, steaming, and ensuring shared areas are well-stocked and cleaned.
• Work up to 29 hours per week and complete any other assigned duties.

Qualifications

• Minimum one year in a retail sales role (or comparable industry); equivalent experience considered.
• Knowledge of basic retail math and cash management techniques.
• Effective verbal and written communication skills.
• Positive attitude and ability to engage with customers.
• Proficiency with standard office and retail equipment (phones, POS, alarm systems, etc.).
• Intermediate knowledge of G-Suite, Word, and Excel.
• Ability to stand for long periods, reach overhead, lift up to 50 lbs, and climb a ladder/step stool (with or without reasonable accommodation).
• Bilingual in Spanish (read, write, speak) is a plus but not required.

Pay

The hourly base salary range for this role is $19-$22. New hires are typically brought in between the minimum to midpoint based on qualifications, internal equity, and budget. Opportunity for a monthly bonus based on store performance.

About Boll & Branch

Founded in 2014, Boll & Branch revolutionized the textile industry by prioritizing thread quality and becoming the first Fair Trade Certified bedding company. We uphold five core commitments: highest quality threads, 100% organic cotton, toxin-free production, full traceability, and fair treatment for all. With over 150 employees, we operate from Summit, NJ, with offices in New York, NY, and a photo studio in New Providence, NJ. Backed by $100M from L Catterton, we’re expanding our retail and wholesale presence, including six stores nationwide and a partnership with Nordstrom in 20+ locations.