Retail Sales Associate - Part Time - 2287

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business.

About the role

A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. Associates thrive on engaging with customers and assist with inquiries and problem resolution. The position involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This part-time role offers an hourly wage of $10.00 to $14.00 per hour, plus commission based on productivity. Employees can earn up to 8% commission on transactions, averaging an additional $2.88 per hour on top of the hourly rate.

Responsibilities

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items per company policies and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Collaborates with coworkers and managers to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Assists customers outside the building (e.g., parking lots or property boundaries) or retrieves products from exterior storage areas.
• Other related duties as assigned.

Requirements

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and become firearms certified (where applicable).
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Proficiency in basic math calculations.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Must work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply.

Pay

$10.00 to $14.00 per hour, plus commission. Employees can earn up to 8% commission on transactions, averaging an additional $2.88 per hour on top of the hourly rate.

Schedule

Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays. Schedule is flexible and based on business needs, including weekends and holidays.

Benefits

• Earned Wage Access program available from the second day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• Employee discounts available from the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six months of employment.

Earned Wage Access is a service provided by NetSpend; signup is required, and restrictions/fees may apply. The 401k program is available to employees 21 years or older.