Retail Sales Associate - Part Time - 2208

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business.

Pay

$10.00 to $14.00 per hour plus commission. Associates can earn up to 8% on transactions, averaging an additional $4.13 per hour on top of the hourly rate. Actual pay is based on work location, qualifications, and experience.

Benefits

• Earned Wage Access program available from the second day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle)
• Employee discounts available from the first day of active employment
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks
• Auto-enrollment in the FirstCash 401k program after six months of employment

Schedule

Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays. Must be able to work a flexible retail schedule based on business needs, including weekends and holidays.

Responsibilities

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions
• Performs non-management open/close procedures
• Keeps the sales floor clean, stocked, and maintains merchandise displays
• Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements
• Handles all cash and negotiable items following established policies and regulatory requirements
• Answers incoming calls per company standards
• Communicates the legal aspects of pawn and buy transactions to customers
• Works collaboratively with coworkers and managers to create a positive customer experience
• Completes assigned training
• Assists customers in parking lots or exterior areas, and retrieves products from storage
• Other related duties as assigned

Requirements

• Must be at least 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to lift and carry up to 50 pounds
• Ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting
• Ability to work with firearms and become firearms certified (where applicable)
• Strong customer service orientation and teamwork skills
• Ability to multi-task in a fast-paced environment
• Proficiency in basic math calculations
• Cash handling experience preferred
• Ability to work in multiple locations as business needs dictate
• Computer literate, able to operate POS systems and common office machines

Bilingual applicants are encouraged to apply.