Retail Sales Associate (Outfitter)

About the role

We are always in pursuit of hardworking people to join our quest and bring our core values to life. As an Outfitter at Fleet Feet, you’ll be the heart and soul of our brand, helping customers find the right gear to cross their next finish line in a high-spirited, fast-paced, and fun retail environment.

Responsibilities

• Recommend gear and products tailored to each customer’s needs, regardless of their running or fitness goals.
• Build and maintain meaningful relationships with customers, vendors, and peers by listening to customer needs and providing personalized solutions.
• Deliver unmatched customer service by outfitting every customer that walks through the door.
• Support all Fleet Feet initiatives, activities, and functions.
• Promote an active lifestyle and foster an inclusive environment.
• Assist with point-of-sale transactions, including handling US currency and operating standard retail systems.
• Lift and carry up to 25 pounds, and perform tasks requiring frequent sitting and standing in a dynamic retail setting.
• Go above and beyond to ensure a positive customer experience and contribute to a collaborative team environment.

Requirements

• Available to work a flexible schedule, including days, evenings, weekends, and holidays (minimum of 15 hours per week, weekend shift required).
• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision-maker with a passion for customer service.
• Positive, self-motivated, detail-oriented, and collaborative.
• Willing to go above and beyond when needed and communicate professionally with customers and team members.
• Reliable form of transportation.
• Capable of lifting and carrying up to 25 pounds.

Pay

Starting at USD $15.50 per hour, with opportunities for increases based on performance.

Benefits

• 401K plan available.
• Quarterly performance-based raises up to $.25 per hour.
• Quarterly performance-based bonuses up to $2.00 per hour.
• Referral-based bonuses.
• Overtime pay for holidays worked.
• Free and discounted products, training, and company-affiliated races.
• High-energy and fun work atmosphere with a passionate team.

Fleet Feet franchisees operate as independent business owners. If hired at a franchise location, you would be an employee of that franchisee, not Fleet Feet Corporation.