Retail Sales Associate (Outfitter)

About the role

We believe Running Changes Everything. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. We pride ourselves on having an inclusive environment and delivering unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand.

Responsibilities

• Recommend gear and products that help customers cross their next finish line, regardless of what that looks like.
• Go above and beyond to take care of customers and communities.
• Build and maintain meaningful relationships with customers, vendors, and peers by listening to customer needs and providing personalized solutions.
• Outfit customers with everything they need to get started or persevere.
• Deliver the best customer experience by serving every customer that walks through the door.
• Support all Fleet Feet initiatives, activities, and functions.
• Promote an active lifestyle.

Requirements

• Available to work a flexible schedule, including days, evenings, weekends, and holidays (minimum of 15 hours per week, weekend shift required).
• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision maker.
• Passionate, positive, self-motivated, and detail-oriented.
• Collaborative and customer-centric.
• Willing to go above and beyond when needed.
• Communicate professionally with customers and team.
• Has own reliable form of transportation.
• Ability to count US currency and utilize standard point of sale systems.
• Capable of lifting and carrying up to 25 pounds, as well as frequent sitting and standing in a dynamic retail environment.

Pay

USD $15.50 per hour.

Benefits

• 401K plan available.
• Quarterly performance-based raises up to $.25 per hour.
• Quarterly performance-based bonus up to $2.00 per hour.
• Referral-based bonuses.
• Overtime pay for holidays worked.
• Free and discounted products, training, and company-affiliated races.
• High energy and fun atmosphere with passionate team members.

Fleet Feet franchisees operate as independent business owners. If hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation.