Retail Sales Associate - Oak Valley Center

About the role

We’re looking for a Brand Associate to bring our brand to life for our customers. Your responsibilities include:

• Treating all customers and employees with respect and contributing to a positive work environment.
• Promoting loyalty by educating customers about our loyalty programs.
• Suggestive selling to engage and connect with customers.
• Enhancing the customer experience through all omnichannel offerings.
• Supporting sales floor, fitting room, cash wrap, and back of house activities.
• Maintaining a neat, clean, and organized work center.
• Handling customer interactions and returns courteously and professionally.
• Executing operational processes effectively and efficiently.

Requirements

To succeed in this role, you should:

• Be a good communicator with the ability to interact effectively with customers and your team.
• Have a passion for retail and thrive in a fast-paced environment.
• Be a problem solver with a focus on continuous improvement, open to feedback, and willing to take action.
• Be able to work flexible schedules, including evenings, overnight, weekends, and holidays.
• Able to use retail technology.
• Able to maneuver around the sales floor, stockroom, and office and lift up to 30 lbs.

Qualifications

Preferred qualifications include:

• Experience in retail or customer service.
• Knowledge of the Old Navy brand and products.
• Ability to work independently and as part of a team.

Skills

The ideal candidate should possess:

• Excellent communication skills.
• Customer service orientation.
• Problem-solving abilities.
• Flexibility and adaptability.
• Technical proficiency with retail systems.

Benefits

At Old Navy, we offer:

• A merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• A one-of-a-kind Paid Time Off plan in the industry.
• Volunteering opportunities at a charity of your choice.
• An extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• An employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Pay

The salary range for this position is $15.00 - $18.00 per hour.

Schedule

This is a part-time position with flexible scheduling to meet the needs of the business, including evenings, overnight, weekends, and holidays.