Jobs · Customer Service · North Carolina

Retail Sales Associate- New Store

Bob's Discount Furniture · Matthews, NC · 5 days ago
Customer Service$45k–$65k/yrFull-time

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

  • Demonstrate strengths in customer engagement and active listening
  • Showcase relationship building and client follow-up skills
  • Display consultative selling and product knowledge
  • Collaborate effectively within a team
  • Communicate clearly and adapt to high-energy environments
  • Use digital tools and point-of-sale systems
  • Show organizational skills and time management
  • Solve problems and set goals

Preferred Competencies & Skills

  • Previous retail or commission-based sales experience
  • Bilingual communication skills
  • Passion for home design and interior décor
  • Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

  • Hourly advance / draw vs. commission pay structure
  • Medical, Dental, and Vision coverage
  • Employer-paid and voluntary Life Insurance options
  • 401(k) Profit Sharing Plan with generous match
  • Paid time off including vacation, sick days, holidays, and your birthday!
  • Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
  • Exclusive Employee Discounts
  • Flexible retail schedules including evenings, weekends, and holidays
  • Tuition reimbursement and professional development opportunities

Pay

Pay: hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.

Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

  • Energetic and self-motivated with strong interpersonal skills
  • Basic computer proficiency
  • Must be at least 18 years old to be considered for employment with Bob’s
  • Able to work a flexible retail schedule, including weekends and holidays
  • Able to stand for long periods and move throughout the showroom
  • Able to lift and move up to 50 lbs as needed

Diversity is a Core Value at Bob’s

We are committed to creating a place as diverse as the communities we serve. At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

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