Retail Sales Associate, Mall at Rockingham Park - Full Time

About the role

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Responsibilities

• Begin each day energized, wear name badge with pride, greet teammates, help ensure sales floor is clean, organized, and prepared.
• Review sales goals, learn about new arrivals and top-selling items, stay up to date on current trends and promotions.
• Offer warm welcome, make eye contact, create friendly personal conversations to build customer relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, supporting merchandise moves.
• Finish Strong: share Loyalty program benefits, ensure customers have all they need, end with sincere thank‑you, often walking the package around and using the customer’s name.
• Support teammates with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve daily, take pride in work, achieve sales goals, learn from others to deliver individual and