Retail Sales Associate - Lawton Marketplace

About the role

We’re looking for a Brand Associate to bring our brand to life for our customers. Your responsibilities include:

• Treating all customers and employees with respect and contributing to a positive work environment.
• Promoting loyalty by educating customers about our loyalty programs.
• Selling products by engaging with customers and suggesting items.
• Enhancing the customer experience through various channels.
• Supporting sales floor, fitting room, cash wrap, and back of house activities as needed.
• Maintaining a neat and organized work area.
• Handling customer interactions and returns professionally.
• Executing operational processes effectively and efficiently.

Requirements

To succeed in this role, you should:

• Be a good communicator and able to interact effectively with customers and your team.
• Have a passion for retail and thrive in a fast-paced environment.
• Be a problem solver with a focus on continuous improvement.
• Be willing to work flexible schedules, including evenings, weekends, and holidays.
• Be proficient in using retail technology.
• Able to move around the sales floor, stockroom, and office and lift up to 30 lbs.

Qualifications

Qualifications include:

• High school diploma or equivalent.
• Experience in retail or a related field is preferred.
• Strong interpersonal skills and the ability to build rapport with customers.
• Knowledge of retail operations and customer service principles.

Skills

Skills required for this position include:

• Excellent communication skills.
• Customer service orientation.
• Product knowledge.
• Ability to multitask and prioritize tasks.
• Proficiency in retail technology.

Benefits

At Old Navy, we offer:

• A merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• A one-of-a-kind Paid Time Off plan in the industry.
• The opportunity to volunteer up to five hours per month at a charity of your choice.
• An extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• An employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Pay

The pay for this position is determined based on experience and qualifications.

Schedule

This role requires a flexible schedule, including evenings, weekends, and holidays.