Retail Sales Associate/Keyholder
CubeSmart · Pompano Beach, FL · 1 mo ago
SalesFull-time
About the role
At CubeSmart Self-Storage, you’ll be part of a culture that invests in its teammates with real opportunities to grow and advance across the U.S.
Responsibilities
- Customer Service
- Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
- Interact face to face with customers, provide excellent service, and build rapport.
- Meet monthly sales goals and metrics.
- Walk the property to perform daily operational tasks including lock checks and showing units to customers.
- Rent self-storage units, sell store merchandise, manage the leasing process, accept payments using the Point-of-Sale System (POS), complete daily bank deposits, and make courtesy calls to customers regarding late payments.
- Property Maintenance
- Perform daily walks of the property, clean units and store grounds, and open/close storage doors (up to 50 lbs.).
- Maintain facility including mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
- Keep a clean and safe storage facility to ensure conditions meet company guidelines (e.g., clean restrooms, neat landscaping and parking areas, clean and tidy storage doors, and a neat, decluttered office space).
Work/Life Balance
- Enjoy primarily daytime hours with the potential for Sundays off.
- Earn Paid Time Off that grows with your tenure.
Compensation & Financial Benefits
- Competitive hourly rate from day one.
- Build toward retirement with a generous 401(k) match.
Health & Wellness Benefits
- Access to affordable medical plans.
- Annual employer contribution to your Health Savings Account up to $1,200 for a family.
Qualifications
- A positive and outgoing personality with a passion for helping people.
- Experience delivering high-quality customer service to a diverse customer market.
- A self-driven mindset with strong operational focus.
- Basic computer skills including MS Office products.
- Ability to work Saturdays.
- Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.
- Ability to frequently stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.
- Authorization to work in the U.S. without the need for current or future sponsorship.
- Some locations may require Sunday hours.