Retail Sales Associate, Key Holder

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Aid in building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Requirements

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Qualifications

• Commitment to building long term relationships with guests
• Passionate about customer service and coaching team members
• Self-driven and results-oriented
• Experience working in a fast-paced retail environment

Skills

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team

Benefits

• Eligible for quarterly bonuses based on overall store sales
• Eligible for a 401(k) Plan
• Eligible for Medical/Dental/Vision Plans, Life Insurance and Disability Plans
• Eligible for Paid Holidays, Sick/Personal Days and Vacation Time
• Eligible for Healthcare and Dependent Care Flexible Spending Accounts

Pay

• Base hourly wage ranging from $9.05 to $11.95
• Commission of 1.5% to 6% based on individual sales performance
• Additional compensation to ensure minimum wage if necessary

Schedule

• Close at 7pm